Privacy policy

Privacy policy

This Privacy Statement describes our practices, as well as your choices, regarding the collection, use and disclosure of certain data, including your personal data, by the Ethic Seido organization in connection with the Ethic Seido services.

Contact us

If you have any questions about this Privacy Statement or our use of your personal data, cookies and other similar technologies, please contact our Data Protection Officer/Office of Protection via the form provided for this purpose (Contact us) by selecting the subject of the message : Question about the privacy statement.

Please note that if you contact us for assistance, we may need to identify you before responding to your request, in order to protect both your safety and ours.

Data Collection

We receive and store data about you, such as :

  • The data you provide us with: we collect certain data that you provide to us, including :

    • your name, e-mail address, address or postal code, and telephone number. This information may be collected in a variety of ways, including when you use our services, interact with the contact department or participate in surveys;

    • information when you choose to post ratings, preferences and account settings (including preferences set on the "Account" page of our website) or that you provide to us through our Service or otherwise.

  • The data we collect automatically : we collect certain data about you and your use of our services, how you interact with us and our advertisements, as well as data about your network, network devices, computer, or other devices that are compatible with our services. This includes :

    • your activity on the services, in particular the choices selected and the researches carried out ;

    • your interactions with our e-mails, as well as with messages we send to you via online messaging services;

    • details about your interactions with our contact department, such as the date, time and reason for your contact, transcripts of your online conversations and, in case you call us, your phone number and recordings of your calls;

    • Device IDs or other unique identifiers, including those of your network devices and devices that are compatible with our services on your Wi-Fi network ;

    • Resettable identifiers on your devices (also referred to as "Ad IDs"), such as those included on certain mobile, tablet and streaming devices (for more information, please see the "Cookies and Online Advertising" section below);

    • the characteristics of your devices and software (such as their type and configuration), connection data (including type: Wi-Fi, cellular), statistics on pages viewed, referral sources (for example, referring URLs), IP addresses (which may tell us your general location), and standard web server and browser log information;

    • information collected by cookies, web beacons and other technologies, including advertising data (such as data on the availability and display of advertisements, the URL of the site, and the date and time). (For more information, please see the section "Cookies and Online Advertising").

Use of the data

We use this data to provide, analyze, administer, improve, and personalize our services and marketing activities, to manage member invitations, to process your research, your choices, and to communicate with you on these and other topics. For example, we may use this data for the following purposes

  • determine your general location, provide you with localized content, provide you with personalized recommendations that may be of interest to you, identify your ISP to facilitate resolution of your network issues (we also use aggregated ISP information for operational purposes), and respond to your queries and requests quickly and efficiently;

  • secure our systems, prevent fraud and help us protect account security;

  • prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforce our terms of use;

  • Analyze and understand our audience, improve our services (including user interface experiences and service performance), and improve content selection and recommendation algorithms;

  • communicate with you about our services, to send you news, details of new features, satisfaction surveys, or to help you in case of a technical problem, for example, to reset your password. These communications may be conducted by various means, such as e-mail, online messaging services, and ID matching (as described below). Please see the "Your Choices" section of this Privacy Statement if you want to know how to set or change your communication preferences.

The legal basis on which we collect and use the personal data described in this Privacy Statement depends on the personal data concerned and the specific context in which we collect and use it. We normally collect personal data from you when we need it to perform a contract with you (for example, to provide you with our services), when processing is carried out on the basis of our legitimate interests and is not overridden by your fundamental rights and freedoms (for example, our direct marketing activities in accordance with your preferences) or when you give us your consent to do so (for example, to allow you to participate in activities relating to consumer information research, such as specific surveys and focus groups). In some cases, we may also have a legal obligation to collect personal data about you or otherwise need such personal data to protect your vital interests or those of another person (for example, to confirm your identity). If you have any questions about our use of your personal data (including the legal basis and transfer mechanisms on which we rely), cookies and other similar technologies, please contact our data protection officer/data protection office via the form provided (Contact us) by selecting the subject of the message : Question about the use of your personal data.

Access to your account and profile

  • "Remember me" function: To make it easier to access your account, you can check the "Remember me on this device" box when you log in to the website. This feature uses technology that allows us to make it easier for you to access your account and simplify your management of our services without having to re-enter a password or other means of identification when your browser returns to the service.

Your choices

E-mails. If you wish not to receive certain types of communications from Ethic seido by e-mail, you just have to access the page "Communication Settings" in the "Account" section of our sites, and uncheck the boxes corresponding to the communications you no longer wish to receive. You can also click on the link "Unsubscribe" in the e-mail. Please note that you cannot unsubscribe from communications related to the operation of the Services, including messages regarding account operations (creation, password change, etc.).

Targeted advertising by areas of interest. Interest-based ads are online advertisements tailored to your use of various websites and applications on the Internet. If you use a browser, cookies and web beacons allow us to collect information that helps us identify your interests. If you use a mobile, tablet, or streaming device that includes a resettable identifier, it may help us identify your potential interests. To learn more about the choices available to you regarding Ethic Seido's interest-based advertising, please see the section "Cookies and Online Advertising" (below).


We implement administrative, logical, physical and organizational measures to protect the security of your personal data against theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks that accompany the processing of your personal data.


Minors under the age of 18 may use the services, but only with the participation, consent and supervision of a parent or legal guardian.

Changes to this Privacy Statement

This Privacy Statement will be updated from time to time to reflect legal, regulatory and operational developments. We will notify you of such changes (and when they take effect) as required by law. Your continued use of our services after these changes take effect will constitute your acknowledgement and (where applicable) acceptance of these changes. If you do not wish to acknowledge or accept the changes to this Privacy Statement, you may stop using our services. For the date this document was last revised, see the "Last Updated" section below.

Cookies and online advertising

Ethic Seido and its services use cookies and other technologies (such as web beacons), as well as resettable identifiers, for various reasons. This section is intended to inform you about our use of such technologies. It explains the types of technologies we use, their purpose, and the choices you have regarding their use.

Cookies and Similar Technologies, Web Beacons and Resettable IDs

Cookies are small data files that are stored on your device when you visit and use websites and online services. Cookies are often associated with web beacons (also known as clear gifs or web beacons). In most cases, rejecting cookies reduces the effectiveness of the web beacons associated with them.

If you use our services on a mobile device, a tablet we may collect a resettable ID from your device. Resettable identifiers (also called "Ad IDs"), similar to cookies, are found on many mobile devices and tablets (for example, Ad IDs, or IDFA, on iOS devices and Google Ad IDs on Android devices), as well as on some streaming devices. Like cookies, resettable IDs help make online advertising content more relevant and are used for analysis and optimization.

Why does Ethic Seido use these technologies?

We use these technologies for different reasons. Among other things, they allow us to facilitate access to our services by remembering your information when you return; to provide, analyze, understand and improve the use of our services; to enforce our Terms of Use and prevent fraud; to improve site performance, monitor traffic and user actions on our site; and to provide and customize our marketing or advertising, and to understand interactions with our emails, marketing and online advertising on third party sites.

In order to better understand our use of cookies and resettable identifiers, please read the information below:

  • Cookies required : These cookies are essential to the operation of our website and online services. For example, we may use this type of cookie to authenticate our users and identify them when they log in to our websites and applications in order to provide them with our service. These cookies also enable us to enforce our Terms of Use, prevent fraud and ensure the security of our services.

  • Performance and functionality cookies : These cookies help us tailor and improve your online experience. For example, they allow us to remember your preferences and save you from having to re-enter information that you have already given us (for example, when you register). We also use this type of cookie to collect data (such as most popular pages, conversion rates, reading habits, or number of clicks) about how users use the services, to improve and personalize our services, and for market research purposes. Removing these types of cookies may limit the functionality of our services.

  • Advertising cookies and resettable identifiers : Cookies and resettable identifiers use information about your use of this website, applications and other websites, and your response to advertisements and e-mails, to provide you with advertisements that may be of greater interest to you, and for analysis and optimization purposes. These advertisements are referred to as "interest-based advertisements". The advertising cookies associated with our service belong to our Service Providers.

How do I exercise my choices with respect to these technologies?

To exercise your choice with respect to resettable identifiers

If you do not want to receive interest-targeted ads related to a resettable ID on a mobile device or tablet, please configure the corresponding setting on the device in question (usually accessible in the "Privacy" or "Ads" section of the device settings). You may still see Ethic Seido ads on your device, but they will no longer be targeted according to your interests.

To exercise your choice with respect to other technologies

You have several options for exercising your choice regarding cookie-like technologies, such as storage and browser plug-ins. For example, popular browsers allow you to purge their storage, usually through settings or preferences. For more information, please consult the online help or support section of your browser.